Principles of processing personal data of clients in A&WSystem s.r.o.
Dear Clients,
We would like to inform you about how we at A&W System s.r.o. (hereinafter also referred to as “we” or “our company”) process your personal data in connection with offering, arranging, providing and administering products and services.
This Policy is mainly here to provide you with information about what personal data we collect, how we handle it, from what sources we obtain it, for what purposes we use it, to whom we may disclose it, where you can obtain information about your personal data that we process and what your individual rights are in the area of personal data protection.
Thank you for familiarizing yourself with the contents of this Policy. Your questions will be answered either at our office at Hornoměcholupská 663/141, Horní Měcholupy, 109 00 or by e-mail at info@awdatascraping.cz.
1. General information
We have a number of legal obligations, mainly relating to the processing of personal data of our clients, which we must comply with, in particular with regard to the performance of contractual obligations, the security in the use of our products or the exercise of public authority. In this respect, our company cannot provide you with our products and services without your personal data.
We also process our clients’ data and all personal data beyond the scope of our legal obligations, mainly for the purpose of taking care of you and our other clients, so that we can also address you with a targeted offer of products and services. And for this reason we need to obtain your consent. Where you do not give your consent in these cases, the products or services we provide may be limited or otherwise modified depending on the scope of the data we are authorised to process.
We inform each client of any restrictions or adjustments.
These Procedures also cover the processing of the personal data of potential clients, i.e. persons with whom we have not yet established a contractual relationship but with whom we are already in contact, or former clients, in all the points mentioned herein.
All information in this Policy that is set out herein shall also apply to a reasonable extent to the processing of personal data of other persons in respect of whom we have certain obligations or with whom our company is in direct contact, although we do not have a contractual relationship with them. (e.g. sales representatives, company agents and corporate contact persons)
1.1. Zásady zpracování osobních údajů
We respect and honour the highest standards of data protection in the processing of your personal data and adhere in particular to the following principles:
a) We always process everyone’s personal data for a clearly and comprehensibly stated purpose, by the stated means, in the stated manner, and only for the time necessary for the purposes of processing; we only process accurate personal data of our clients and we ensure that the processing is in accordance with the stated purposes and is necessary for the fulfilment of those purposes;
b) We ensure that your personal data is protected and processed in the most secure way possible. This highest security prevents any unauthorised or accidental access to, alteration, destruction or loss of, unauthorised transfer of, or other unauthorised processing of, our clients’ personal data, as well as any other misuse.
(c) we inform you in a comprehensible manner about the processing of your personal data and about your requirements for accurate and complete information about the circumstances of this processing, as well as about your other related rights;
d) At A&W System s.r.o. we observe organizational and appropriate technical measures to ensure a level of security appropriate to all possible risks; all persons who come into contact with the personal data of clients are obliged to maintain confidentiality of information obtained in connection with the processing of such data.
2. Information on the processing of personal data
2.1. Informace o správci
The controller of your personal data is our company, i.e. A&W System s.r.o., with its registered office at Hornoměcholupská 663/141, Horní Měcholupy, 109 00 Prague, ID No.: 28941977, a company registered in the Commercial Register maintained by the Municipal Court in Prague, file number C 154680.
2.2. Účely zpracovávání a právní základ pro zpracování
2.2.1. Zpracování osobních údajů bez Vašeho souhlasu
These are generally situations where you are obliged to provide us with certain personal data as a condition for us to provide you with our product or service, or where we are entitled to process your personal data obtained by other means.
(a) We are legally entitled to process your personal data without your consent for the following purposes of complying with our legal obligations, in particular
(i) compliance with reporting obligations to public authorities;
(ii) compliance with archiving obligations;
(b) entering into or performing a contract with you.
(c) the protection of rights and legally protected interests, in particular for the resolution of any contentious agenda, in particular for the purposes of litigation or other disputes.
2.2.2. Zpracování osobních údajů s Vaším souhlasem
These are generally situations where you voluntarily consent to us processing the personal data you have provided or otherwise obtained. If you do not provide your consent, this may result in our company being unable to provide certain products or services or being forced to make reasonable adjustments to the availability, scope or terms of the products and services provided.
Based on your consent, our company processes your personal data for the following purposes:
(a) client care; these are activities that do not constitute the performance of a contract or other lawful framework for processing personal data and include the following activities:
(i) market research;
(ii) monitoring the behaviour of clients on the AWDATASCRAPING.cz website in connection with the services offered (this purpose does not therefore refer to the mere acquisition of information about the behaviour of users visiting our company’s website through cookies, which is described below in the article on Electronic means of communication and mobile applications);
(b) offering products and services; this includes, but is not limited to, disseminating information, offering products and services of our company and others, including offering products and services specifically targeted at individual clients, through various channels such as mail, electronic means (including email and messages sent to mobile devices via a telephone number) or telephone calls, through websites. To a certain extent, in these cases, our company is entitled to offer products and services to clients also without obtaining their consent; if this is required by law, you will be advised of your right to object to the further offering of products or services in this context. In this context, your personal data may also be transferred to third parties for the purpose of disseminating information and offering products and services to these third parties. More details about the transfer are set out later in this Policy.
2.3. Rozsah zpracovávaných osobních údajů klientů
Our company processes your personal data to the extent necessary to fulfil the above purposes. We process contact and identification data. Further information on the scope of the personal data of our clients processed is provided in Annex 1 of this Policy.
2.4. Způsob zpracování osobních údajů
The way our company processes your personal data includes manual and automated processing, including algorithmic processing, in our company’s information systems,
Your personal data is processed only by our employees and, to the extent necessary, by third parties who have a confidentiality agreement with our company. Prior to any transfer of your personal data to a third party, we will always enter into a written contract with that person which contains the same guarantees for the processing of personal data as our company itself complies with in accordance with its legal obligations.
2.5. Příjemci osobních údajů
In particular, your personal data of clients is disclosed to our employees in connection with the performance of their work duties that require the handling of personal data of clients, but only to the extent necessary in each case and in compliance with all security measures.
In addition, your personal data is passed on to third parties involved in the processing of personal data of our clients or may be disclosed to them for other reasons in accordance with the law. Prior to any transfer of your personal data to a third party, we will always enter into a written contract with that person, in which we will regulate the processing of personal data in such a way that it contains the safeguards for the processing of personal data that our company itself observes in accordance with its legal obligations.
2.5.1. V souladu s příslušnými právními předpisy je naše společnost oprávněna nebo přímo, bez Vašeho souhlasu, povinna předávat Vaše osobní údaje:
- to the relevant public authorities, courts and law enforcement authorities for the purpose of fulfilling their obligations and for the purpose of enforcing decisions;
- to other persons to the extent required by law, for example to third parties for the purpose of recovering our claims against clients.
2.6. Předávání osobních údajů do zahraničí
Your personal data is processed on the territory of the Czech Republic and other European Union countries that share the same standards of personal data protection as the Czech Republic. Neither our company, nor the entities involved in the processing of clients’ personal data, transfer clients’ personal data to countries outside the European Union.
2.7. Doba zpracování osobních údajů
Our company processes the personal data of our clients only for the time necessary for the purposes of processing. We assess on an ongoing basis whether there is still a need to process certain personal data necessary for a particular purpose. If we determine that they are no longer necessary for any of the purposes for which they were processed, we will destroy the data. However, internally, we have already assessed the normal useful life of personal data in relation to certain purposes of processing personal data, at the end of which we assess particularly carefully the need to process the relevant personal data for that purpose. In this context, it also applies that personal data processed for the purposes of:
(a) we process the performance of the contract for the duration of the contractual relationship with the client; furthermore, the relevant personal data are usually usable for a period of ten years;
(b) we process the offering of products and services for the duration of the contractual relationship; furthermore, the relevant personal data are usually usable for a period of ten years; if personal data are transferred to third parties in this context, the third parties determine the processing period in accordance with the applicable legislation and the rules set out in this Policy;
(c) client care is processed for the duration of the contractual relationship with the client; furthermore, the relevant personal data is usually usable for a period of ten years.
2.8. Právo odvolat souhlas
In this Policy, we have tried to explain why we need your personal data and that we can only process it for certain purposes with your consent. You are not obliged to consent to our processing of your personal data and you are entitled to withdraw your consent. We would like to remind you that we are also entitled to process certain personal data for certain purposes without your consent. If you withdraw your consent in this case, we will stop processing the relevant personal data for the purposes requiring the relevant consent, but we may be entitled or even obliged to continue to process the same personal data for other purposes.
If you do not give or withdraw your consent, we may:
(a) adjust the availability, scope or terms of its products or services accordingly; or
(b) refuse to provide you with our products or services if we find that such consent is necessary to provide the product or service under the circumstances.
If you wish to withdraw your consent to the processing of your personal data, please contact us in writing at info@awdatascraping.cz or in person at A&W System s.r.o.
2.9. Zdroje osobních údajů
We collect personal data of our clients mainly:
(a) from the clients themselves, either directly, e.g. when concluding contracts relating to the products or services provided, or indirectly, e.g. when clients use the products or services themselves or when making information about the products and services available to clients, e.g. via the company’s website, etc;
(b) from potential prospects for our company’s services as part of marketing events and campaigns;
(c) from its own activities, by processing and evaluating other personal data of clients.
2.10. Vaše právo žádat o přístup k osobním údajům a ochrana práv klientů
If you ask us for information regarding the processing of your personal data, we will provide you without undue delay with all information about what data we process about you. In return for providing such information, we have the right to claim reasonable compensation for the costs incurred in providing this information. If you become aware or believe that our company or a third party involved in the processing is processing your personal data in a way that is contrary to the protection of your private life or contrary to the law, in particular if your personal data is inaccurate, you may:
(a) request an explanation from our company or a third party involved in processing the data;
(b) request that the defective situation be rectified, in particular you may request that the personal data be rectified or supplemented; if necessary, temporary blocking or destruction of the data will be carried out.
If we find your request to be justified, our company or the third party involved in the processing of the data will rectify the defective condition immediately and free of charge.
2.12. Elektronické komunikační prostředky a mobilní aplikace
As part of our client care, our company develops technology so that you can use modern electronic means of communication and mobile applications to use our products and services. This includes services related to the use of the Internet, social networks and various mobile applications.
Social networks. You can also reach us through various social networks. We use these communication channels mainly as marketing tools, and do not currently provide our products and services through them.
Cookies. In providing our products and services, we also use cookies, which are small text files that are placed on the user’s computer when the website is first loaded. These files make it easier for us to identify how visitors interact with the content of our website. This helps us to communicate more helpfully with visitors to our website and, where appropriate, to target our marketing more effectively. For more information about cookies, please visit our website.
2.13. Zásady
This Policy is valid and effective as of 17.11.2022. The current version of the Policy is published on our product website and is also available on our premises
Annex 1 – Scope of personal data processed
Identification data – includes data, which are mainly name, surname, e-mail, telephone, employer or represented company; in the case of a natural person client – entrepreneur also ID number and VAT number. Other possible identification data include, for example, the IP address of the computer used and sets of specific authentication data, the use of which we agree.
Contact details – name, surname, contact address, telephone number, e-mail address or other similar contact details. Other possible identification data include, for example, the IP address of the computer being used and specific authentication data sets that we agree to use.
In the event that you withdraw your request for the provision of a product or service, we will process the date of withdrawal in addition to the data provided by you up to the time of withdrawal.
Data arising from the performance of contractual obligations – depending on the nature of the product or service provided, we process data relating to the product or service provided. This category includes the processing of personal data such as the duration of the contract, products and services purchased.
Personal data collected in connection with the provision of our products or services – this is personal data collected in our interactions with each other. This includes:
(i) data used to ensure the security of the communication,
(ii) a record of your preferred language for communication, your expressed interest in a product or service or your specific requirements that have been communicated to us.
